Terms and Conditions

Welcome to the 5 Little Monkeys LTD website www.5lmonkeys.com (the "Website"). By accessing or using the Website, you agree to be bound by these terms and conditions (the "Terms and Conditions"). If you do not agree to these Terms and Conditions, please do not use the Website.

1. Privacy and Safety

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@5lmonkeys.com. When you visit our website [5lmonkeys.com] and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services. 
This privacy policy applies to all information collected through our websites (such as [5lmonkeys.com]), [our Facebook applications] ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").  
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
What information do we collect? We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data. We collect personal information that you voluntarily provide to us when [registering at the Sites or Apps,] expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites [(such as posting messages in our online forums or entering competitions, contests or giveaways)] or otherwise contacting us.  The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following: Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data. Credentials; We collect passwords, password hints, and similar security information used for authentication and account access. Payment Data; We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.  
Information automatically collected; Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
Information collected from other Sources; We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
How do we use your information; We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
Will you information be shared with anyone? We only share information with your consent, to comply with laws, to protect your rights &/or to fulfill business obligations.
Is your information transferred internationally? We may transfer, store, and process your information in countries other than your own.
What is our stance with third-party websites? We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
How long do we keep your information? We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
Account Information; You may at any time review or change the information in your account or terminate your account by: Logging into your account settings and updating your account, or contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our sites.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by: Noting your preferences at the time you register your account with the Sites, Logging into your account settings and updating your preferences. Contacting us using the contact information provided below.

2. Product Information 

The Website provides information about the kids toys available for purchase on the Website. 5 Little Monkeys LTD makes every effort to ensure that the information on the Website is accurate and up-to-date. However, we do not guarantee that the information on the Website is complete or error-free.
Ordering 
You can place an order on the Website by adding items to your shopping cart and proceeding to the checkout. By placing an order, you are making an offer to purchase the items in your shopping cart. 5 Little Monkeys LTD may accept or reject your offer for any reason.

3. Payment

We accept payments through various methods such as credit card, PayPal and other online payment gateway.

4. Shipping and Delivery

5 Little Monkeys LTD ships products worldwide. Shipping and handling charges will be added to your order during the checkout process. The delivery of your order will be made by a third-party shipping carrier.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the item(s) for a refund within 7 days of receipt. To initiate a return, please contact our customer service team at contact@5lmonkeys.com. All returns must be in their original packaging and in new condition.

6. Warranty

All products sold on the Website come with warranty covering Manufacturing defects. If you have a warranty claim, please contact us at contact@5lmonkeys.com 

7. Parental Supervision

5 Little Monkeys LTD strongly recommends that parents or legal guardians supervise children while using any products purchased from the Website. Some products may be inappropriate for certain ages, and it is the responsibility of the parent or legal guardian to determine the appropriateness of a product for their child.

8. Blog and Copyright Regulations

The Website may contain a blog section where 5 Little Monkeys LTD and other authors may post articles, images, and other content. All content on the blog is the property of 5 Little Monkeys LTD or the original authors and is protected by copyright laws. You may not reproduce, republish, or distribute any content from the blog without the express written consent of 5 Little Monkeys LTD or the original authors.

9. Limitation of Liability

5 Little Monkeys LTD will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
We will make every effort to ensure our services are available and free of errors, but due to the nature of the internet, we cannot guarantee this. There may be occasional interruptions or restrictions for repairs, maintenance, or the addition of new services. We will strive to keep these interruptions and restrictions to a minimum.
5 Little Monkeys LTD will not be held responsible for any loss that is not directly caused by our actions, any business loss such as loss of profits, revenue, contracts, data, goodwill, or wasted expenditure, or any indirect or unforeseeable losses.
We will not be held responsible for any delays or failures in fulfilling our obligations under these terms if the delay or failure is due to a cause outside of our control. This does not affect your legal right to receive goods or services within a reasonable time or a refund if we are unable to provide them due to a cause outside of our control.
Please note that some countries' laws may not allow for certain limitations as described above. If these laws apply to you, some or all of the above limitations may not apply and you may have additional rights.

10. Governing Law

These Terms and Conditions and any dispute arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of England, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms and Conditions in England.

11. Dispute Policy

Any dispute or claim relating in any way to 5 Little Monkeys LTD or this Terms and Conditions or their subject matter or formation, shall be adjudicated exclusively in the courts of England and Wales.

12. Waiver

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

13. Children

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may use our services only with the involvement of a parent or guardian.

​

14. Changes to the Terms and Conditions

5 Little Monkeys LTD reserves the right to change these Terms and Conditions at any time. Your continued use of the Website following any changes to these Terms and Conditions will be deemed your acceptance of such changes.

15. Wholesale Inquiries

Curios about using 5 Little Monkeys products for your educational business, do not hesitate to contact us via our email: Contact@5Lmonkeys.com. Premium Quality products are provided by people who share your passion for kids and education

16. Contact Us

If you have any questions about these Terms and Conditions or the Website, please contact us at contact@5lmonkeys.com or contact us by post at: 5 Little Monkeys LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.